Privacy Policy

We collect information you provide directly to us when you:

• Create an account or place an order
• Sign up for our newsletter
• Contact us with inquiries
• Participate in surveys or events

This may include your name, email address, phone number, shipping address, and payment information.

We use the collected data to:

• Process and deliver your produce orders
• Send harvest updates and promotional offers
• Improve our website and customer service
• Comply with legal obligations

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, so long as those parties agree to keep this information confidential.

You have the right to request the deletion of your personal data collected by Serenity Farm.

How to Request Data Deletion:

• Via Email: Send a request from your registered email address to info@godji-serenityfarms.com with the subject "Data Deletion Request".
• In-App: If you have a registered account, you can initiate a deletion request from your Profile settings.

Once your request is verified, we will delete your personal data from our active databases within 30 days, except where we are legally required to retain certain information (e.g., for financial reporting or legal compliance).

If there are any questions regarding this privacy policy, you may contact us using the information below: